Privacy Policy
Introduction
This Privacy Policy explains how we collect, use and protect your personal information when you use our website and services.
By accessing our website or making a booking, you agree to the practices described in this policy.
We are committed to protecting your personal data and handling it in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
When you use our website or book a service, we may collect the following information:
• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Booking details and travel information
• Payment information (processed securely by Stripe)
• Any additional information you provide in booking forms or communications
We may also automatically collect technical information such as:
• IP address
• Browser type
• Device information
• Pages visited on our website
How We Use Your Information
Your information is used to:
• Process and manage bookings
• Provide transportation or tour services
• Communicate booking confirmations and updates
• Respond to inquiries or support requests
• Improve our website and services
• Comply with legal and regulatory requirements
We only collect information necessary to provide our services effectively.
Payment Processing
All online payments are processed securely through Stripe, a trusted third-party payment provider.
We do not store your credit card details on our servers.
Stripe may collect and process payment information according to its own privacy policy.
Sharing Your Information
We do not sell or rent your personal data.
Your information may be shared only when necessary with:
• Drivers assigned to your booking
• Payment processing providers
• Technical service providers supporting our website
• Legal authorities if required by law
All partners are expected to handle personal data responsibly and securely.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or disclosure.
However, no online transmission of data can be guaranteed to be completely secure.
Data Retention
We retain personal data only for as long as necessary to:
• Fulfill the purpose of your booking
• Comply with legal or accounting requirements
• Maintain necessary service records
Your Rights
Under applicable data protection laws, you may have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to certain processing activities
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page.
Contact
If you have any questions regarding this Privacy Policy, please contact us through the contact details provided on our website.